CONTENTS:

Who We Are
Collection of Personal Information
How we Use Personal Information
Our Retention Policy
Sharing Information with Third Parties
Tracking User Behavior
Automatically Collected Information
Cookie Policy
Links
Security of Personal Information
Your Rights
Children Under Thirteen
Email Communications
External Data Storage Sites
Updates to this Privacy Policy
How to Contact Us
Terms of Use

Who We Are

True Media is a media strategy and communications company and we use a variety of software systems to conduct business on behalf of our clients and partners. We are an independent media agency with offices in the United States and Canada. Our mission is to help our clients connect with their customers.

Protecting your private information is our priority. This Statement of Privacy applies to truemediaservices.com and True Media, LLC and governs data collection and usage. We are providing this notice in order to explain our information practices and to assist you in protecting your privacy. We include options and choices that you may make regarding your Personal Information we have collected.  For the purposes of this Privacy Policy, unless otherwise noted, all references to True Media, LLC include truemediaservices.com and True Media. The True Media website is a Corporate Website site. By using the True Media website, you consent to the data practices described in this statement.

Collection of Personal Information 

“Personal Information” or “Personally Identifiable Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

In order to better provide you with products and services offered on our Site, True Media may collect personally identifiable information. Such information could include, but is not limited to:

  • First and Last Name
  • E-mail Address
  • Postal Address
  • Account Name
  • Any content you create, such as emails, messages, photos, documents, etc.
  • Demographic Information
  • Commercial Information

The information we collect and our use of your information is largely dependent on how you use our services and how you decide to control your information. We do not collect any personal information about you unless you voluntarily provide it to us. You may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.

How we use Personal Information

We understand that you expect us to use your information responsibly.  True Media collects and uses your personal information to operate its website(s) and deliver the products and services you have requested.

True Media may also use your personally identifiable information to inform you of other products or services available from True Media and its affiliates.

We use the information we receive to respond to your inquiries, communicate with you, provide advertising, improve the resources we develop and make available, and generate reports for internal business purposes and analytics. We use, retain, and share this Personal Information with outside parties as necessary to meet our contractual obligations to our clients and to meet our legal obligations.

The following are the general categories of Personal Information, how we obtain that information and how we use that information:

Category:Source:Uses:
Contact InformationThe user, typicallyHonor the user’s request for services
ResumesUser generatedEmployment inquiries
Cookie ID/IP addressCookiesSee Cookie Policy below

Our Retention Policy

We retain information that we collect for different lengths of time depending on the nature of the information, how we use it and how you decide to restrict access to that information. We keep Personal Information for as long as is reasonably necessary for the purposes set forth in this Privacy Policy.  We also will keep Personal Information and other data in order to meet legal, regulatory or accounting requirements.

Sharing Information with Third Parties

True Media does not sell, rent or lease its customer lists to third parties.True Media may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to True Media, and they are required to maintain the confidentiality of your information.True Media may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on True Media or the site; (b) protect and defend the rights or property of True Media; and/or (c) act under exigent circumstances to protect the personal safety of users of True Media, or the public.

Tracking User Behavior

True Media may keep track of the websites and pages our users visit within True Media, in order to determine what True Media services are the most popular. This data is used to deliver customized content and advertising within True Media to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by True Media. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the True Media website.

Cookie Policy

The True Media website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize True Media pages, or register with True Media site or services, a cookie helps True Media to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same True Media website, the information you previously provided can be retrieved, so you can easily use the True Media features that you customized.You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the True Media services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information, as we do not control how those sites gather or use personally identifiable information.


Security of your Personal Information

True Media secures your personal information from unauthorized access, use, or disclosure. True Media uses the following methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.We restrict access to your information to our employees, contractors and agents whose job requires access to your information. We have adopted strict confidentiality rules for those with access to your information in order to protect it from unauthorized use or disclosure.We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Your Rights

You have the following rights regarding your Personal Information (some rights apply in limited situations and they may vary depending on the reason we are using that information)

  • You have the right to request that we delete your Personal Information from our files
  • You have the right to request correction of inaccurate information
  • You have the right to request copies of your Personal Information
  • You have the right to request that we not share your Personal Information
  • You have the right to request that we limit the use of your Personal Information

Should you choose to contact us, you may do so by visiting the Contact Us hyperlink at the top of our web page. We will respond to your request in a commercially reasonable amount of time. We will not discriminate against you for contacting us.


Children Under Thirteen

True Media does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


E-mail Communications

From time to time, True Media may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from True Media or click on a link therein.If you would like to stop receiving marketing or promotional communications via email from True Media, you may opt out of such communications by clicking on the UNSUBSCRIBE button.


External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.


Updates to this Privacy Policy

True Media reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.


How to Contact Us

True Media welcomes your questions or comments regarding this Statement of Privacy. If you believe that True Media has not adhered to this Statement, please contact True Media at:
True Media, LLC
500 Business Loop 70 West
Columbia, MO 65203
Tel: 573-443-TRUE (8783)
Email Address: info@truemediaservices.com


TERMS OF USE

Welcome to truemediaservices.com. The truemediaservices.com website (the “Site”) is comprised of various web pages operated by True Media, LLC (“True Media”). truemediaservices.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of truemediaservices.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. truemediaservices.com is a Corporate Website Site and is used to inform potential clients of the services offered.


Privacy

Your use of truemediaservices.com is subject to True Media’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.


Electronic Communications

Visiting truemediaservices.com or sending emails to True Media constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.


Children Under Thirteen

True Media does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use truemediaservices.com only with the permission of a parent or guardian.


Links to Third Party Sites/Third Party Services

truemediaservices.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of True Media and True Media is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. True Media is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by True Media of the site or any association with its operators.Certain services made available via truemediaservices.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the truemediaservices.com domain, you hereby acknowledge and consent that True Media may share such information and data with any third party with whom True Media has a contractual relationship to provide the requested product, service or functionality on behalf of truemediaservices.com users and customers.


No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use truemediaservices.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to True Media that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of True Media or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. True Media content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of True Media and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of True Media or our licensors except as expressly authorized by these Terms.


International Users

The Service is controlled, operated and administered by True Media from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the True Media Content accessed through truemediaservices.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


Indemnification

You agree to indemnify, defend and hold harmless True Media, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. True Media reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with True Media in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.


Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and True Media agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.


Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TRUE MEDIA, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.TRUE MEDIA, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. TRUE MEDIA, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRUE MEDIA, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF TRUE MEDIA, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.


Termination/Access Restriction

True Media reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Missouri and you hereby consent to the exclusive jurisdiction and venue of courts in Missouri in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.You agree that no joint venture, partnership, employment, or agency relationship exists between you and True Media as a result of this agreement or use of the Site. True Media’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of True Media’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by True Media with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and True Media with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and True Media with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.


Changes to Terms

True Media reserves the right, in its sole discretion, to change the Terms under which truemediaservices.com is offered. The most current version of the Terms will supersede all previous versions. True Media encourages you to periodically review the Terms to stay informed of our updates.


Contact Us

True Media welcomes your questions or comments regarding the Terms:

True Media, LLC
500 Business Loop 70 West
Columbia, MO 65203
Tel: 573-443-TRUE (8783)
Email Address: info@truemediaservices.com

Contact

Skip to content